How does GoodShape support line managers?

GoodShape empowers line managers to reduce disruption, support employee wellbeing, and maintain team productivity through effective absence management.

Line managers are on the frontline of employee wellbeing and productivity, but managing absence effectively and keeping teams engaged and workloads balanced can be challenging. Our core platform, GoodShapeCentral, provides real-time data, automated processes, and expert support to help line managers reduce disruption, support employees, and improve team performance.

1. Instant access to real-time absence data

GoodShapeCentral provides line managers with a clear, up-to-date view of absences within their teams. The live dashboard provides instant insights into who is off, why, and when they’re expected to return, helping you to plan workloads, minimise disruption, and ensure support is available for employees when they need it.

2. Streamlined absence reporting and alerts

Managing absence manually can be time-consuming and inconsistent. GoodShape streamlines the process with employee-led absence reporting via our award-winning GoodShape App, browser-based alternative, or our service centre, ensuring every case is logged accurately and consistently. Customisable alerts notify managers when employees report or close an absence, helping you to take proactive action and remain fully informed throughout.

3. Identifying absence patterns and potential risks

With built-in trend analysis, GoodShapeCentral helps line managers spot patterns in absence data, whether it’s frequent short-term absences, seasonal trends, or signs of underlying health concerns. These insights empower managers to have informed conversations, offer early interventions, and prevent future long-term absences.

4. 24/7 nurse-led support for employees

When employees need health support, managers aren’t expected to have all the answers. Our GoodShapeHealth offering enables employees to book a call with a clinical nurse at a time that works for them, ensuring they receive expert guidance for any physical and mental health concerns. This reduces pressure on line managers while ensuring employees get the right care at the right time.

5. Tracking referrals and support pathways

When an employee needs additional support, whether for physical or mental health concerns, GoodShapeCentral makes it easy for managers to track and engage with referrals to third-party support providers. The platform ensures that every step, from occupational health referrals to engagement with other employer-offered wellbeing support services, is logged and monitored, ensuring employees receive timely assistance and prompting line managers to take action as soon as a case progresses.

6. Structured return-to-work processes

Supporting employees as they return from absence is key to reducing recurring issues. GoodShapeCentral provides structured return-to-work templates for a range of absence reasons and sends automated process notifications at every stage, ensuring consistent reintegration and clear understanding of any adjustments required to ensure employees are fully supported upon their return.

7. Seamless compliance and policy management

Staying compliant with absence policies can be complex, especially for managers handling multiple teams. GoodShapeCentral automates policy adherence by flagging absence thresholds, tracking key actions, and ensuring return-to-work conversations are documented—all in one place. This reduces administrative burden and ensures fair, consistent management across the organisation.

 

By providing real-time insights, automated processes, and expert support, the GoodShape platform helps line managers manage absence with confidence - reducing disruption, improving employee wellbeing, and ensuring optimal productivity.

Discover how GoodShapeCentral can support your teams by booking a free demo today.

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