How does GoodShape support employees?

GoodShape empowers employees to manage their health and wellbeing with confidence, ensuring hassle-free absence reporting and direct access to the support they need.

GoodShape's platform is centred around employee health and wellbeing, offering seamless support throughout the entire absence journey. From easy absence reporting and 24/7 health advice to structured return-to-work plans, we ensure employees feel supported, empowered, and in control of their health, helping them return to work with confidence.

1. Easy and accessible absence reporting

Employees can report their absences quickly and easily through the GoodShape App, browser-based alternative, or phone-based service centre. This removes the need to call managers or HR teams when they're feeling unwell, leaving them to focus on their recovery while also making it easy to keep their employer informed about their absence status throughout the process.

2. On-demand nurse-led health support

GoodShapeHealth offers employees bookable appointments with qualified nurses for personalised advice on both physical and mental health concerns. Whether an employee is reporting an absence or just need advice, they can receive timely and confidential support from a clinical professional, helping them manage their health without unnecessary delays.

3. Comprehensive wellbeing resources

The GoodShape App provides employees with NHS approved content on over 60 mental and physical wellbeing topics to help them manage their health and stay informed on when to worry, tips for work, and more. In addition, employees can browse a range of publicly available support services, plus any additional services their employer offers, giving them a full range of resources to support their health and recovery.

4. Streamlined referral process

Employees can review all available support services and request referrals within the GoodShape App, and are also signposted depending on the nature of their absence. Employees and their employers are kept informed at each stage of the referral/treatment process, prompting any necessary actions from the employer to keep the process moving quickly. This transparent and efficient system reduces delays, ensuring employees get the support they need without unnecessary waiting.

5. Structured return-to-work support

Returning to work after an absence can be overwhelming, but GoodShape offers structured, personalised return-to-work interviews. This ensures employees are reintegrated into the workplace in a way that suits their individual needs and any additional support requirements are logged. With clear guidance and appropriate adjustments, employees can transition back into work smoothly and with confidence.

6. Clear and consistent policies and updates

GoodShape's comprehensive platform can log and communicate details about employers' absence policies, ensuring that employees can remain fully informed during their absence from start to finish. This clarity reduces any confusion and ensures employees feel supported and treated fairly throughout the process. Automated updates and clear manager communication ensures a smooth, stress-free experience for everyone.

By providing 24/7 absence reporting, clinical support, return-to-work interviews, and clear, consistent and compliant processes, the GoodShape platform helps employees manage their health and wellbeing with confidence. This support ensures a smooth return to work, reduces disruptions, and promotes overall employee engagement and productivity.